Términos y condiciones

WEBSITE TERMS AND CONDITIONS OF USE

By using this website, you are deemed to have read and accepted the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any Agreement: “Customer,” “You,” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company,” “We,” and “Us” refer to our Company: Club L Europe BV (company number 862637557), Poortland 66, 1046BD, Amsterdam, The Netherlands.

Club L Europe BV (company number 862637557)
Poortland 66, 1046BD, Amsterdam, Netherlands.
We are registered with VAT number 934204839.

“Party”, “Parties” or “We” refers to both the Client and us, or to either party individually.

All terms refer to the offer, acceptance, and consideration of payment necessary to carry out our Customer support process in the most appropriate manner, whether through formal meetings of a specified duration or any other means, for the express purpose of fulfilling the Customer's needs regarding the provision of the services/products stated by the Company, in accordance with and subject to the applicable laws of England. Any use of the above terminology or other words in the singular, plural, capitalized, and/or he/she or they forms shall be considered interchangeable and therefore refer to the same thing.

SALES AGREEMENT

Orders placed by you on the websites www.clubllondon.com and www.clubllondon.es (“Website”) for products offered by us through the Website constitute an offer to enter into a sales contract. The sales contract is formed upon confirmation of your order by email from us.

You are the person or persons placing the order (“you”, “your”). You must be 18 years of age or older to enter into a contract with us. By placing an order, you confirm that you are 18 years of age or older.

If you are not yet 18 years old, you agree that you have obtained permission from the invoice holder to enter into a contract with us.

This contract is between you and us. No other person will have the right to enforce any of its terms. Neither party will need the agreement of any other person to terminate the contract or modify these terms.

ORDER PLACEMENT

Our shopping pages will guide you through the steps required to place an order. Our ordering process allows you to review and correct any errors before submitting your order. Please carefully review your order at each step of the process.

After placing your order, you will receive a confirmation email that we have received your order. Please note that this does not mean your order has been accepted .

We will confirm our acceptance by sending you an email confirming that the products have been shipped (“Shipping Confirmation”). The contract between us is only formed when we send the Shipping Confirmation.

If we cannot verify the delivery or payment information provided, we may restrict delivery to the address registered with your credit or debit card.

PAY

Your credit card or other detailed account will be charged when you click the “confirm” button.

Any card used for payment must be in the name of the person placing the order and must be presented at the time of delivery if required for verification and signature of the charge.

All payments are processed through third-party payment gateways with PCI encryption.

We do not store credit card data or share customer details with third parties.

PRICES AND VAT

All prices shown include and are subject to the current UK VAT rate.

If the VAT rate changes between the date you place your order and the delivery date, we will adjust the applicable VAT, unless you have already paid for your order in full before the change. VAT does not apply to orders outside the European Union.

Despite our best efforts, some products may be incorrectly priced. We verify prices as part of our shipping procedures. If we accept an order with an obvious pricing error, we may cancel the contract, refund any sums paid, and request the return of the goods.

DELIVERY

Deliveries are made to the address provided when placing the order. The customer is responsible for the accuracy of the information.

You agree that we will not be liable for delivery delays or lost products. If a shipment is lost due to the fault of a third party (for example, a carrier), we will provide equivalent replacements after a reasonable period and with your cooperation in any subsequent investigations.

We do not deliver to PO boxes in the United Kingdom.

WARRANTY

This warranty is valid only for the original purchaser and when purchasing a new product.

It is invalidated if a third party repairs or attempts to repair the item.

In the event of a dispute regarding damage, we can send the product to an independent evaluator agreed upon by both parties. We will only repair the item if a material or manufacturing defect is determined.

This warranty does not cover expenses resulting from a lack of proper care of the product.

Please retain your proof of purchase, as it will be required to claim under warranty. Notify KCR within 14 days of purchase if you wish to request a replacement due to a defect.

LIMITATION OF LIABILITY

You agree to indemnify us against any liability, expenses (including legal fees) and damages arising from the use of this website.

Except as indicated below, our total liability to you or the Influencer's liability to the Company is limited to specific amounts stated in the contract or equivalent to the fees paid.

It does not extend to loss of profits, business opportunities, goodwill, data, anticipated savings, or special, indirect, or consequential damages.

However, nothing limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

FORCE MAJEURE

We will not be liable for failure to perform or delays caused by events outside our reasonable control, including strikes, riots, terrorism, war, natural disasters, pandemics, transportation or telecommunications failures, and acts of government.

Our obligation is suspended for the duration of the force majeure event.

RETURNS AND REFUNDS

Our Returns Policy applies to all purchases and is incorporated into these Terms.

• You can return products within 14 days of receipt for a refund.

• You must send the package with postmark within 14 days.

• The refund is limited to the total value of the returned items.

• To start a return: https://clublllondon.es/pages/returns

Refunds are issued using the same original payment method.

INTELLECTUAL PROPERTY AND COPYRIGHT

This website and its content are owned by Club L Europe BV (T/A Club L London). All rights reserved.

Copying, reproducing or distributing any content without prior written authorization is prohibited.

Influencers grant the Company a worldwide, non-exclusive, royalty-free license to use their materials and image. Moral rights are irrevocably waived.

DIGITAL GIFT CARDS

They are valid for 5 years from the date of purchase. If not used within this period, they expire. They are sent only to the designated recipient via email.

CONTACT INFORMATION

For questions about these terms, please contact: es.care@clublllondon.com

DISCOUNTS AND PROMOTIONS

• Students: Applied at checkout via code, single use, not combinable with other offers.

• Email promotions: Single use, not combinable with other offers.

• Clearance items: Return within 14 days; if the product is defective, contact customer service.
  

   

  This offer cannot be combined with any other discounts, offers, or promotions.
  KCR reserves the right to modify, change, or cancel this promotion at any time without prior notice.
  

   

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